Iserv Crosses More Last Miles

March 22, 2004
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GRAND RAPIDS — The Iserv Co., one of Michigan's biggest independent Internet service providers, got a lot bigger last month.

The locally based firm reported expanding its DSL network into nearly 50 Michigan cities under both the Iserv and EagleNet brands.

DSL (for digital subscriber line) uses standard copper telephone phone lines to send and receive data up to 50 times faster than a dial-up modem.

Last month's Iserv expansion — piggybacking upon extension of SBC's coverage area and by the addition of Verizon service areas — extends broadband access to thousands of business and residential customers in smaller communities across the state.

"Our expanded DSL network will greatly increase access to high-speed broadband connections for much of Michigan, including many smaller markets," said Victor Shepherd, chief executive officer of Iserv. 

"We plan to continue to expand the reach and availability of Iserv across Michigan, as well as offer our existing customers even faster connections."

The 9-year-old firm, which was founded as a local ISP, has offered DSL service to residential and business subscribers in West Michigan since 2000.

Currently, the firm offers dial-up Internet service throughout the state. 

In addition to much faster service, Iserv said expanding its DSL service area also affords customers:

  • Always-on service

  • Simultaneous use of phone and Internet

  • No busy signals

  • No dropped connections

  • Faster downloads

  • Faster online gaming

  • Multiple computer use on a single DSL line

  • High-speed, broadband connections at a reasonable price

  • Local and responsive technical support

Iserv claims that Tier 1 Data Center is one of the leading facilities of its kind in North America, with redundant and reliable networks.

In addition to Internet and network access, Iserv reports that it also offers cable and fiber optics, wireless service, dedicated lines, virtual private networks, data center services, Web site server and application hosting, and Web site design and development.    

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