Human Resources, Small Business & Startups, and Sustainability

Cindy Locklin sustains commercial cleaning

November 4, 2013
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Cindy Locklin refreshes cleaning
Cindy Locklin.

Editor’s note: Each issue of the Influential Women enewsletter will feature a profile of one of the Business Journal’s reigning Top Women Owned Businesses finalists. The profile first appeared in the event program.

A janitorial-services company might not be the first place one would look for technology that’s “changing the world,” but Cindy Locklin would beg to differ.

Locklin, the president and CEO of Busy Bea’s Services, is raising the bar for the quality of services delivered by her industry, and she’s using environmental sustainability and corporate social responsibility to do it.

“We are trying to make a difference in the world, trying to make it a better place to live, by doing what we can for our employees, including paying them for volunteer time, giving back to the community, while putting our customers and their satisfaction first,” Locklin said.

Sustainability

One way this is being accomplished is through a partnership with Organicycle, a company that picks up and composts organic waste from commercial and industrial customers.

“We are a leader in environmental sustainability and corporate social responsibility within our industry and the community,” Locklin said.

Client satisfaction

“We also try to think outside the box. Spectrum Health considers Busy Bea’s Services to be one of the leading environmentally sustainable janitorial companies in West Michigan,” added Locklin. “Without satisfied customers, you do not have a job or a business, and every one of our environmental buildings techs understands that.”

Awards shelf

The Grand Rapids Area Chamber of Commerce certainly recognizes that, naming Busy Bea’s its Woman Owned Business of the Year in 2012.

Busy Bea’s Services was nominated as a Top Women Owned Business in the $1.49 million and below annual revenue category.

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