Banking & Finance and Construction

Consumers Credit Union begins construction in Gaines Township

Another new branch in Cascade Township also will open this fall.

June 6, 2014
| By Pete Daly |
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Consumers Groundbreaking
Symbolic shovels were in hand last week in Gaines Township at the site of a new branch office for Consumers Credit Union. From left are Scott Sylvester, COO; Michele Chaney, regional vice president; Carmen Villahermosa de Cox, Cascade office manager; Kit Snyder, CEO; Skylet Cummings, Gaines office manager; and Lynne Jarman-Johnson, CMO. Courtesy Consumers Credit Union

Consumers Credit Union of Kalamazoo broke ground on a new branch office in Gaines Township last week and will follow next week with another groundbreaking in Cascade Township on 28th Street SE.

According to Consumers, both new branch offices will feature the latest in banking technology, including touch screen access to information for helping its members better understand personal finances. The branches also feature online and mobile banking.

The 3,200-square-foot floor plan consists of a full-service lobby with a free coffee bar, children’s play area, and free wireless Internet access, along with a loan and member service area, drive-thru lanes and outdoor ATM.

Consumers announced last winter it is expanding in the region, with each new office providing the full range of Consumers’ services, including new accounts, loans, credit cards, mortgages, investment services and business services.

“We anticipate high demand for consumer loans and mortgages, in particular,” said Kit Snyder, president and CEO. “We also provide business loans. Lending is one of our greatest strengths, and we are committed to providing the financing options that meet the needs of our community. Last year, CUNA recognized our strong loan portfolio and focus on member service by awarding us the Excellence in Lending Award for consumer lending.”

The Gaines Township location is at 1673 68th St. SE, in Caledonia; the Cascade site will be at 5597 28th St. SE. Both construction projects will take approximately six months to complete.

Bosch Architecture in Portage is the architect for both projects, and Kalleward Group in Kalamazoo is the general contractor.

Consumers has had a branch office in South Haven since 2000. That location underwent major renovation this spring as part of the organization’s expansion plans.

Consumers, which began operations in 1951, currently serves more than 59,000 members in West Michigan with 16 offices and more than $550 million in total assets. The credit union has averaged 18 percent annual growth for the past 30 years and looks forward to continuing its strong trajectory of controlled growth while bringing more focused service to its Grand Rapids members with the opening of the new locations.

Other communities it serves include Portage, Mattawan, Lawton, Coldwater and Holland.

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