Health Care and Lakeshore

Community hospitals rank among top 100 in US

June 11, 2014
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Holland Hospital and Spectrum Health United Hospital make list of Top 100 hospitals
Holland Hospital serves communities in Ottawa and Allegan counties with its 189 bed main campus and off-site locations. Photo via fb.com

Three hospitals in West Michigan are the greatest of their kind in the nation.

Becker’s Hospital Review, a monthly business and legal publication covering hospitals and health systems, selected three hospitals in the region for its 2014 ranking of “100 Great Community Hospitals.”

The ranking posted this month features Spectrum Health Kelsey Hospital in Lakeview, Lakeland Regional Medical Center in St. Joseph and Holland Hospital in Holland. Munson Medical Center in Traverse City is also in the ranking.

Methodology

The publication said community hospitals in the ranking have fewer than 550 beds and minimal teaching programs. The location of the hospitals ranges from suburban to rural areas, and most of the hospitals serve as the only hospital in the community.

The ranking is based on the quality of patient care and services provided by each hospital, while taking into account previous recognitions and awards hospitals received by several organizations: iVantage Health Analytics, Truven Health Analytics, American Hospital Association and CareChex.

Each community hospital was evaluated by the editorial team at Becker’s Hospital Review on clinical, operational, financial and qualitative performances and outcomes.

Holland Hospital

Marc Pawlak, vice president of ancillary services and quality at Holland Hospital, said Becker’s Hospital Review is in the business of analyzing the performance of health care organizations in a very objective way.

“If you look at each of the different awards and analyses that Becker’s does, one of the values of that is a cross section of different sources,” Pawlak said. “Very clinically motivated, some financial, some market share, and we think that is one of the really nice things of Becker’s Review: They capture some of the best in several different analyses done out there.”

Pawlak said Holland Hospital is delighted to be included on the ranking, and it’s another validation of the work accomplished by the staff, physicians and the whole team at the organization.

“When you are doing hard work as a hospital, trying to do things well, you are looking day to day at how your patients do, how your patients report service and care provided, but when you receive this objective third party . . . that is a very powerful way to tell your teams, ‘Look, the work you are doing is best in class when you look at hospitals across the country,’” Pawlak said.

Pawlak also cited several of Holland Hospital's strengths: the ability to process change, disseminate information quickly and having an engaged group of health care providers.

The 189-bed Holland Hospital has made the "100 Top Hospitals" ranking by Truven Health Analytics for nine consecutive years. 

Spectrum Health Kelsey Hospital

Brian Brasser, president of Spectrum Health United and Kelsey hospitals, said the recognition of Kelsey Hospital by Becker’s Hospital Review is a confirmation of the work that's performed all year long by the staff.

“We were very pleased to see the report, honored to be on the list,” Brasser said. “We really feel that this validates the hard work that is done at Kelsey Hospital and the doctors’ offices.”

Kelsey Hospital, part of the Grand Rapids-based Spectrum Health system, has 16 acute-care beds and 31 skilled nursing beds, according to Becker’s Hospital Review.

In 2013, the Leapfrog Group named the Lakeview hospital as a "Top Hospital," and iVantage Health Analytics ranked it as a "Top 100 Critical Access Hospital."

Brasser said Kelsey Hospital consistently scores high in patients’ perception of care, attributing its success to the hospital’s close-knit team.

“We focus on providing exceptional care where we can be strong," Brasser said. "One of the strengths is evaluating what is appropriate for our setting and what needs to be done elsewhere."

Lakeland Regional Medical Center

Lakeland Regional Medical Center is a 272-bed facility. The hospital, part of Lakeland HealthCare, has been recognized several times in the recent past: “100 Top Hospitals” in 2013 by Truven Health Analytics and the Governor’s Award for Excellence for Outstanding Inpatient Clinical Achievement in acute care in 2014.

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