Food Service & Agriculture, Human Resources, and Travel & Tourism

Downtown restaurant names GM

March 15, 2016
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Traci Gresham
Traci Gresham. Courtesy Cygnus27

A restaurant in downtown Grand Rapids with a AAA four-diamond rating has appointed a new general manager.

Traci Gresham has been appointed to the role at Cygnus27, located within the Amway Grand Plaza Glass Tower, on the 27th floor.

Gresham has joined AHC+Hospitality to assist chef de cuisine Tim Moreno in creating new and enhanced menus and events for the restaurant.

In the role, Gresham will supervise and coordinate private dining events, create innovative programing and train new staff.

Gresham previously worked at other notable restaurants, including the Michelin three-star Alinea restaurant in Chicago, Next restaurant and James Beard-winner The Aviary, where she also coordinated private and special events and maintained key relationships with VIP clientele.

Her passion for food and hospitality has been the driving force throughout her career.

Mike Donnelly, general manager of Amway Grand Plaza, said the hotel is “excited to have Traci on board.”

“Her expertise within the industry, as well as her creative ideas to elevate the guest experience will help introduce our restaurant to new audiences,” Donnelly said.

Gresham said her goal is to attract new guests to Cygnus27 by creating “an approachable, yet sophisticated atmosphere.”

“We want diners to know we do it all — from special occasions to happy hour and private events,” Gresham said.

Cygnus27 features a Latin-inspired menu and cocktail lounge with panoramic views of the Grand River and surrounding cityscape.

The newly unveiled spring menu includes dishes such as chorizo croquettes, red snapper ceviche, shrimp aguachile and manchego fritters.

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