Health Care, Lakeshore, and Real Estate

Mercy finalizes plans for $271M campus

The Muskegon medical center will consolidate inpatient services at a central location.

April 29, 2016
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Mercy Health Muskegon
The nine-story building will be attached to the existing facility on Mercy’s Muskegon campus. Courtesy Mercy Health Muskegon

A new $271 million, 267-bed medical center is headed to the lakeshore.

Mercy Health Muskegon announced final design plans for its new medical center, which will be located on the Mercy campus at 1500 E. Sherman Blvd. in Muskegon.

The new facility will bring all Mercy Health Muskegon-area inpatient services together at a central location. The project will be completed by June 2019, based on the current timeline.

The nine-story building will be attached to the existing facility on the Mercy campus and is part of a campus renovation and consolidation plan.

The medical center will feature a new state-of-the-art emergency department and optimized patient flows, which will improve the care experience for patients and their families.

Mercy Health said the new facility would be among the first in the nation using the lean process in its design. New lean architecture and lean processes have been combined to transform health care delivery.

“Our new medical center and renovations to our existing Mercy campus have been designed around the way health care should be delivered to our patients, now and into the future,” said Greg Loomis, president of Mercy Health Muskegon.

The medical center’s design began with two-dimensional modeling of each floor. Architectural models were then built and tested for patient convenience, and full-scale models were built and repeatedly tested, which led to the “innovative design.”

More than 300 front-line colleagues, physicians, patients, medical care staff, local leaders and volunteers spent thousands of hours with the project's lead architects — HGA Architects and Engineers — designing, testing and redesigning to optimize the patient care experience, he said.

“By applying lean methodology to the hospital setting with the patient as the central focus, we have created a care model that truly brings health care services to the patient, rather than making the patient work to navigate through the care process,” said Jeff Alexander, vice president of strategic integration and subsidiary operations at Mercy Health.

Main features of the patient-centered design include: single-occupancy rooms, with room for visiting family members, to allow for greater patient privacy and comfort; one campus location for all hospital service needs; strategically locating surgery and emergency departments for trauma and critical patients; placing medicines and supplies closer to the patient rooms to give caregivers more time at the bedside; establishing an environment that fosters new protocols and treatment standards to improve outcomes; and helping patients find their way faster.

Funding for the project includes $261 million from Mercy Health Muskegon cash reserves and an inter-company loan from parent organization Trinity Health, along with $10 million through philanthropic support.

As part of the planned consolidation at the Mercy campus, Mercy Health will reduce the number of licensed beds in Muskegon from 408 to 267.

Mercy Health said the reduction of beds is due to historical declines in inpatient admissions and increased patient care efficiencies.

Following completion of the facility and consolidation of services, the Hackley Campus will serve as a high-functioning urgent care, with expanded hours and more diagnostic capabilities than a typical urgent care center.

The Hackley Campus professional medical office building will remain an outpatient medical center, housing a Federally Qualified Health Center, physician offices, administrative space, diagnostics and other support services.

Mercy Health said its leadership would actively review additional plans for the Hackley Campus and options for the general campus, which could include repurposing, selling or razing the acute care facilities.

Loomis said the new medical center is the largest single construction project in the history of Mercy Health Muskegon and the Muskegon area.

Construction of the medical center will provide $144 million in added value to the region’s economic performance, provide nearly 1,500 short-term jobs in construction and other industries, and provide $70 million in earnings through short-term increase in demands for goods and services, according to Mercy Health research.

Mercy Health is a regional multi-campus health care system serving West Michigan and the lakeshore with five hospital campuses, more than 60 physician offices, more than 1,300 medical staff physicians, more than 800 hospital beds, and hospice, home health and long-term care service offerings.

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