Retail, Small Business & Startups, and Technology

Electronics repair chain enters market

December 27, 2016
| By Pat Evans |
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uBreakiFix store interior
The uBreakiFix chain specializes in the repair of electronic devices: smartphones, tablets, computers and game consoles. Courtesy uBreakiFix

An electronics repair chain has opened its first store in West Michigan on a major retail corridor.

UBreakiFix opened its fourth Michigan storefront in Kentwood, at 3567 28th St. SE, with two more in planning for the Grand Rapids area.

Other Michigan locations include Troy, Southfield and Royal Oak.

Services

The chain specializes in same-day repair for electronics: smartphones, tablets, computers and game consoles.

The retailer works with cracked screens, water damage, software issues, camera issues and many other electronic technical problems, and each repair comes with a 90-day warranty.

Franchisees

Gary Wroblewski and Sue Wroblewski are the owners of the Kentwood location and the two stores in planning. Gary Wroblewski spent 13 years in the IT industry and also has experience in mobile device manufacturing.

"We want to be the go-to tech repair resource for Kentwood and the surrounding communities," Gary Wroblewski said. "We understand what an integral role technology plays in our lives, and we want our customers to know they can trust us to repair their devices with care and integrity."

Growing chain

Founded in 2009 by Justin Wetherill and David Reiff, uBreakiFix now has more than 260 stores in North America.

UBreakiFix expects to have more than 275 stores by the end of 2016, following the opening of 79 stores in the third quarter.

"Even as we grow, customer satisfaction remains our number one priority," Wetherill said.

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