Health Care and Technology

Pine Rest investing $18M in new electronic health record system

October 25, 2017
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Pine Rest
Grand Rapids-based Pine Rest, founded in 1910, is a behavioral health provider that also operates outpatient locations across West Michigan. Courtesy Pine Rest

A local mental health care provider is investing $18 million to implement a new electronic health record system.

Pine Rest Christian Mental Health Services said this month it will fully implement the Epic EHR system by June 2018. The EHR will store records that span the continuum of care for nearly 50,000 patients.

Financing comes from longer-term debt, board-designated funds and capital-improvement dollars.

The system will make it easier to integrate patients’ physical health care and mental health care.

Pine Rest staff will have access to patients’ records from all other health care organizations that use Epic, including the Metro Health-University of Michigan Health, Spectrum Health, Sparrow Health and Lakeland Health systems, as well as some non-Epic systems, such as Mercy Health Saint Mary’s through Great Lakes Health Connect. Epic’s interoperability platform, Care Everywhere, also exchanges 2-million records per day with both Epic and non-Epic systems.

The switch will also improve Pine Rest’s internal efficiency by standardizing registration procedures, information requests and other EHR functions.

Verona, Wisconsin-based Epic has been rated the best EHR provider for the last seven years by KLAS Research, a health care IT data and insights company.

Susan Langeland will lead the implementation of the new EHR system, temporarily stepping away from her role as corporate director of hospital-based services.

Pine Rest is moving from two separate EHR systems: Cerner for inpatients and CareLogic for outpatients and residents.

“Leveraging Epic’s data-sharing technology, Pine Rest will have unprecedented opportunities to coordinate care with other providers in the community and across the country,” said Mark Eastburg, president and CEO, Pine Rest. “This will have a profound positive impact on the care and health outcomes for those we serve and was an important reason the team selected Epic.”

Pine Rest

Established in 1910, Pine Rest is a Grand Rapids-based mental health care provider.

Besides its Grand Rapids main campus, Pine Rest has 16 outpatient locations in West Michigan and two in Iowa. 

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