Food Service & Agriculture, Retail, and Technology

Fast-food chain rolls out delivery in Grand Rapids

December 18, 2017
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McDonald's interior Laredo, Texas
More than 85 percent of the more than 36,000 McDonald's locations worldwide are owned by franchisees. Courtesy McDonald's

A fast-food chain is offering delivery through a mobile food-delivery app recently rolled out in the Grand Rapids market.

Customers in the Grand Rapids area can now order food and beverages from participating McDonald’s locations via the UberEATS food-delivery service launched locally by Uber on Dec. 7.

The program, called McDelivery, has launched at more than 80 Michigan restaurants, including 22 total in Grand Rapids, Grandville, Jenison, Kentwood, Walker and Wyoming.

“We want to raise the bar on everything we do for our customers and make it as easy as possible for them to enjoy their favorites from McDonald’s on their schedules,” said Tony Castillo, a McDonald’s owner and operator in Grand Rapids.

“Delivery is one of the top requests by our customers, and we’re proud of the partnership with UberEATS to make it happen for them here in our area.”

Customers can place McDonald’s orders on the UberEATS mobile app or on UberEATS.com, using the same account they use to book Uber rides, and a driver will deliver their meal.

A booking fee applies to each order.

New customers can get $5 off their first McDonald’s delivery order by using the coupon code “MICHIGANMCDS.”

Peter Forsberg, UberEATS Michigan general manager, said McDonald’s was one of the most-searched restaurants in the UberEATS app post-launch.

“We’re excited to expand our reach and deliver what they’ve been craving,” Forsberg said.

McDelivery expanded into 3,500 U.S. restaurants earlier this year, bringing the global total of those offering delivery to more than 7,800 McDonald’s restaurants in 47 countries and six continents.

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