Jeffrey Gitomer

Jeffrey Gitomer

Jeffrey Gitomer is an author, professional speaker and business trainer who writes and lectures on sales, customer loyalty and personal development. Contact him at salesman@gitomer.com. Follow him on Twitter @gitomer

 

ARTICLES

Thinking about what the customer really wants — and delivering

February 5, 2016
Thinking. Sales thinking. Service thinking. Business thinking. Read More

The big secrets of enthusiastic emotional engagement

January 29, 2016
What is engagement? Better stated: How can you engage other people to become interested in you and your product or service? Read More

Jeffrey responds to 3.5 big questions with 3.5 bigger answers

January 22, 2016
Here are 3.5 answers to 3.5 questions frequently asked by salespeople: Read More

Windshield time: Before and after opportunities

January 8, 2016
All outside salespeople have “windshield time” — the time you spend behind the wheel, or in some form of transportation, going to and from appointments. Read More

This is not a resolution — it’s an all-out resolve!

January 1, 2016
Whatever your age, you’ve made resolutions, you’ve made goals, and often you fall short of the stated desire and/or objective. Read More

Using lessons learned from stories for your sales presentation

December 25, 2015
It’s likely you are spending time with family over the holidays. Read More

A goal is a dream with a plan — and other fairy tales

December 18, 2015
My mother never went to Europe. Read More

Out of touch or out of their minds — or maybe both?

December 11, 2015
In a survey conducted by a big benefits management company (a management and human resource consulting firm), they asked 365 CEOs and sales management executives: “What are the three key factors that separate high-performing sales professionals from moderate- to low-performing sales professionals?” Read More

Overcoming the stall: ‘Call me after the holidays’

December 4, 2015
Humbug. Salespeople hate holidays. Read More