ARTICLES
People don't know what they have: It’s better than money
I'm sure you've heard the expression, “Count your blessings.”
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What do you do every day to build attraction and brand?
Personal reality: You wake up, shower, shave (M), put on makeup (F), brush your teeth, and comb/fix your hair (if you have any). Every day like clockwork.
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Salespeople have questions, Jeffrey has the answers
I get a ton of emails from people seeking insight or asking me to solve their sales dilemmas.
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LinkedIn is great for business — smart business
I am not a LinkedIn expert, but I do have more than 15,000 LinkedIn connections. Do you?
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The Twitter you may not know — but definitely should
What’s in a tweet? For most people it’s a post and a prayer.
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The biggest thing sales leaders are apt to overlook: sales!
Dear Jeffrey, I’m a big fan of your weekly column, especially the one about making sales vs. measuring sales activity.
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The difference between presentation and communication
How do you communicate? How good of a communicator are you?
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Four words: winner, whiner, smart, dumb. Pick two
Questions: Who’s going to win the next Super Bowl? Who's going to win the next World Series? Who's going to win the next Masters Tournament?
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A new way to look at questions and engagement: emotionally
When you’re asking an existing or prospective customer a question, the object is to get them to think and respond emotionally.
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The secret of lousy service and how to fix it (part 2)
Last week I promised the answers to why lousy service occurs and how to fix it.
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