BBB Sponsored Event: How to Build Trust with Consumers & Suppliers

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7/10/13 9:00 am to 7/10/13 10:00 am AST
Cornerstone University- Faber Hall Room 115
1001 E Beltline Ave
Grand Rapids, MI
United States
Contact: Lynne
Leaders in BBB Accredited Businesses know how important it is to "Start with Trust." But, what are the drivers of trust in the marketplace, and how can it be regained once it has been damaged or lost? Are there times that attempts at trust repair are futile at best? And what steps can trustworthy businesses take to differentiate themselves from their competitors? Dr. Jason Stansbury will facilitate a discussion of these questions, with a goal of answering them in ways that are grounded in today's best business scholarship, and that are relevant to participants in the workshop. To register contact Lynne at Lynne@wm.bbb.org