Exceptional Recovery from a Complaint

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11/6/13 4:00 pm to 11/6/13 6:00 pm AST
Plante Moran
634 Front Ave NW
Grand Rapids, MI
United States
Contact: Lynne Pope
Gain exceptional recovery from a complaint and learn how to convert customers who complain into loyal supporters who are RAVING FANS! Presenting will be Bill Wittland, who brings over 25 years of communication and consulting experience to his enterprise, Vox Strategic. This seminar will focus on some proven methodologies to delight your customers...even the ones with a complaint! Plante Moran is the co-sponsor of the seminar and they have been a positive and leading business participant in the Grand Rapids community. They offer comprehensive audit, tax, and consulting services to all of Western Michigan and have been an accredited business since 2004. All business professionals wanted! Networking opportunities available! To register visit: https://www.eventbrite.com/event/8072134973