Items Tagged with 'sales'


The relationship edge: Are you on it, in it, or over it?

May 6, 2016
Beginning a relationship is easy, whether it’s a social relationship or a business relationship. Exploration is predominantly on the surface. Read More

It’s not the company, it’s the people in the company: It’s you

April 22, 2016
When you walk into someone’s place of business to shop or buy something, what are you expecting? Read More

Leaving for greener pastures? Are you sure they’re green?

March 18, 2016
Why do salespeople quit their job? Read More

Local economy has enough momentum for the short term

March 11, 2016
December is often a month of slower sales and reduced production, but it took until February for West Michigan to return to the slow growth we have reported for most of the past seven years. Read More

Breaking the ‘Yes!’ attitude down, in order to build yours up

March 4, 2016
This is the 10th anniversary of “The Little Gold Book of Yes! Attitude.” In this year’s edition, which is ironically the 10th printing of the book, I have added new content, new ideas and new lessons. Read More

What’s the reason some persist until they win and others quit?

February 26, 2016
Is there a secret to follow-up? Read More

Thinking about what the customer really wants — and delivering

February 5, 2016
Thinking. Sales thinking. Service thinking. Business thinking. Read More

Windshield time: Before and after opportunities

January 8, 2016
All outside salespeople have “windshield time” — the time you spend behind the wheel, or in some form of transportation, going to and from appointments. Read More