- change ups
Shopping centers, openings/closings, technology and innovation
A food service veteran deals with continuous change in the wedding reception business.
Catering professional Tom Doyle, a former long-time partner in the Brann restaurant chain and the new owner of Distinctive Catering by Brann’s, deals with a lot of change and challenges in what people want for their wedding receptions. Read More
GVSU study finds customers were more forgiving of a service failure.
Consumers are likely to cut some slack for companies with a religious affiliation, according to a study led by a West Michigan professor. Read More