Sales Moves

Jeffrey Gitomer comments on sales successes -- and disasters.

ARTICLES

Why your sales process or sales system doesn't work

September 26, 2014
Are you being forced to sell someone else’s way? Are you uncomfortable using a “system” of selling? Read More

The 'art' and 'lessons' of shopping for bargains

September 19, 2014
I'm spending the day at Marché aux Puces, the antique flea market in Paris. Also known as the “Puces” or “MAP,” it hosts 14 named market areas that offer an authentic and one-of-a-kind atmosphere. Read More

Are you a social sales pacesetter — or losing business to one?

September 12, 2014
Here are a few questions to get your social sales juices flowing: Read More

The overlooked power that may be your sales kryptonite

September 5, 2014
I see, therefore I learn. I see, therefore I think. I learn and I think, therefore I reason and respond. Read More

The 'why' of sales will lead you to be the wise salesperson

August 29, 2014
I sat in a Jim Rohn seminar one day in 1995 and heard him say, “Formal education will earn you a living. Self-education will earn you a fortune. Read More

What CEOs want to talk about (it's not your product)

August 22, 2014
Everyone tells you to meet with the decision maker. Everyone tells you to meet with the CEO. Read More

Easiest way to make a sale? Start at the top!

August 15, 2014
If you’ve never been to the Guggenheim Museum in New York City, you’re missing an exceptional experience and an incredible lesson in sales. Read More

The slight difference in proactive thinking is money

August 8, 2014
Have you ever thought about the way you think? How do thoughts just pop into your head? How do you create an idea? Read More

Salespeople have questions — Jeffrey has answers

August 1, 2014
Jeffrey, As you often suggest, my company is going to start filming client video testimonials. There will be some clients we would not invite to give a testimonial due to their less than stellar reputation in our community. What is the diplomatic response to such clients if they ask, "How come you didn't ask me to do a testimonial?" Leonard Read More

The ultimate response to 'I want to think about it'

July 25, 2014
When a customer says, “I want to think about it,” or “I need some time to think it over,” it's one of the most frustrating expressions a salesperson can hear. Read More