Sales Moves

Jeffrey Gitomer comments on sales successes -- and disasters.

ARTICLES

The customer is stalling — what do I say now?

April 11, 2014
Recently, I received this question from a reader: Jeffrey, When a client says he or she is “still reviewing their options,” I know you say that’s the result of their inability to see the value in my product or service. But how should I respond to this objection without pushing the customer away? Thanks, Gladys Read More

It’s not really failure — it’s failure to do your best

April 4, 2014
I’m often asked, “Why do salespeople fail?” The answer is: They don’t fail. Read More

The questions that matter most in a sales presentation

March 28, 2014
When you’re giving your sales presentation, do you really know what the customer is thinking or what they’re asking themselves as you’re presenting? Read More

A thousand sales leads: the detailed outreach plan

March 21, 2014
Last week I wrote about the big picture of what it would take to attract 1,000 leads, both the philosophy and structure of what would create the attraction. Read More

A game plan to generate a thousand social media leads

March 14, 2014
I have a goal and a plan to attract 1,000 leads in the next 30 days. Read More

I know you love your business, but do your customers?

March 7, 2014
What’s the “RAP” on you and your business? What do you mean you don’t know? You created it! Read More

Writing my own legacy, one word at a time. Yours?

February 28, 2014
What do you do when you get up every day? Anything to do with your legacy? I doubt it. Read More

Are you 'good,' or maybe slightly below?

February 21, 2014
Jim Collins’ immortal business bestseller “Good to Great” created a revolution in many businesses and an explosion in book sales. The book was adopted, adapted, taught and implemented. Read More

Online subscriptions offer amazing perks and value

February 14, 2014
Online publications are the rage and the future. Read More

How is a cup of coffee like a sale? When it’s with a customer!

February 7, 2014
I like coffee. Dark, black coffee. Espresso. No cream. No sugar. Just dark, black coffee. You? Read More