Service Express takes another award

August 20, 2011
| By Pete Daly |
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Service Express Inc., a Grand Rapids-based company with operations in nine central states, has been selected for another award for its Chicago office.

The National Association for Business Resources in Warren has announced that Service Express is among “Chicago’s 101 Best and Brightest Companies to Work For,” in honor of SEI’s efforts to keep its employees happy and thriving.

In June, the Cascade Township firm was listed in Inc. Magazine as one of the 50 top small companies to work for in America.

“This year’s winners epitomize what it means to be committed to employees. Our winners excelled at employee relations, used innovation to motivate employees, implemented creative compensation programs and more. They serve as a standard for other companies to work toward,” said Jennifer Kluge, NABR president.

This is the seventh win in a row for the Chicago offices of SEI, which specializes in customized on-site data center maintenance for mainframe, mid-range and Intel-based servers. The company has averaged 20 percent revenue growth annually over the last 10 years while maintaining a 98 percent customer retention rate.

“Our success can be traced back to our vision statement, which is to work with our employees to help them achieve their personal, professional and financial goals,” said SEI President Ron Alvesteffer. “We believe if we surround ourselves with the right people, who share our purpose and values, and help them achieve their goals, our employees will excel and SEI will continue to grow.”

SEI, located at 4845 Corporate Exchange Drive., is an independent service company that repairs and maintains data center hardware on contract at larger businesses and organizations with at least 100 employees and more than more than $10 million in annual revenue. Its clients include hospitals and major universities.

About half of SEI’s 170 employees are based at headquarters in Cascade Township.

Inc. Magazine noted recently that SEI has a “simple but effective expansion strategy,” which basically is: set up shop where the top employees want to live. SEI management has regular “vision talks” with each employee to learn what is on his or her mind.

SEI provides maintenance for IBM, DEC, HP, Sun and Dell Intel-based servers as well as EMC and STK storage. Additional services include data center relocations, software support and hardware sales.

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