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Telecom company rolls out business surveillance system

April 7, 2017
| By Pat Evans |
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Comcast SmartOffice laptop business surveillance video
A laptop plays business surveillance video recorded by Comcast's SmartOffice system. Photo via

A telecom company is rolling out a video-monitoring system for businesses in West Michigan.

Comcast Business said last month it launched SmartOffice for small- and medium-size businesses in Grand Rapids.

The service records and stores video for businesses, which can be accessed and shared 24 hours a day with cloud storage and mobile accessibility.

The first camera is included in the service, with more at a monthly cost.

“This new service aligns well with our high-capacity internet and Ethernet offerings,” said Christian Nascimento, executive director of premises services, Comcast Business.

Eventually, Comcast plans to launch SmartOffice throughout its service area.

Detroit Mayor Mike Duggan attributed some of a drop in crime to the use of SmartOffice for 120 high-definition video feeds from businesses.

Violent crimes have dropped by 50 percent in Detroit businesses that are part of the program, called Project Green Light, according to a report by the Detroit Free Press.

"Without the complete video technology system Comcast provides, Project Green Light would not be the success it is today," Duggan said. “Enrollment is growing at a rapid pace, and we are seeing improvement across the city."

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