Human Resources and Nonprofits

Employers win national When Work Works award

May 29, 2017
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Kalamazoo-based Consumers Credit Union serves more than 61,000 members at 16 offices in West Michigan. Photo via

A human resources society has doled out a national award to five employers in the region for creating “effective workplaces” that promote organizational and employee success.

The Society for Human Resource Management, or SHRM, announced the 2017 When Work Works, or WWW, award winners last month.

“These winners have re-invented their workplaces in ways that benefit business and employees alike and are reaping the benefits, in terms of employee job satisfaction and retention,” said Cassidy Solis, senior advisor of workplace flexibility, Society for Human Resource Management.

West Michigan winners

BDO USA: two locations in Grand Rapids and one in Kalamazoo

Byce & Associates: Kalamazoo

Consumers Credit Union: Kalamazoo

CSM Group: Kalamazoo

TowerPinkster: Kalamazoo

When Work Works

WWW is a national initiative led by SHRM that helps employers become more successful by transforming the way they view and adopt effective and flexible workplaces.

WWW awards recognize employers across the country that offer a variety of employee initiatives, such as work-life fit policies, flexible scheduling and transition-to-parenthood programs.

All applicants receive a free benchmarking report based on their applications, comparing their responses to other award winners and nationally representative samples of employers.


Companies were evaluated on factors associated with employee health, well-being and engagement.

To determine the award winners, SHRM assessed the real-life experiences of employees and incorporated national benchmarks of employer practices from the National Study of Employers and employee experiences from the National Study of the Changing Workforce.

The society based two-thirds of an organization’s winning score on a survey of its employees.

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