- people on the move
Window-cleaning franchise enters market
A former fast-food franchisee has hopped over to the home services industry, opening the first West Michigan franchise of a window-cleaning company.
Ron Kuhn is owner and operator of the Window Genie franchise that began serving Grand Rapids, Grand Haven, Wyoming and Holland this week.
The national chain’s other Michigan location is in Ann Arbor.
The Grand Rapids franchise is currently operating out of a storage facility, at 5633 Division Ave. S.
A team of four mobile technicians make service calls with the company’s two vehicles, a Ford Transit Connect minivan and a Ford F-150 pickup.
Window Genie offers residential and light commercial window cleaning, window tinting, pressure washing and gutter cleaning.
“Ultimately, the goal is to work within the community and beautify the community with our house-washing and cleaning,” Kuhn said.
Before buying the Window Genie franchise, Kuhn spent many years as a business owner running a Quiznos sub sandwich franchise, while also running a process improvement and efficiency consulting firm.
He sold the Quiznos franchise in 2009, working on his consulting business until another job came along in 2013. Two years into that job, Kuhn was downsized.
“They called me back two weeks later asking if I’d like my job back, and I said no,” Kuhn said. “It was a blessing in disguise, because it forced me to reflect and realize that business ownership was truly what I needed to do to be happy.”
Kuhn eventually connected with franchise consultant Mark Pasma, of The You Network. Together they identified Kuhn’s strengths, weaknesses, interests and goals.
“For some reason, I had an idea that all franchises were retail-type businesses,” Kuhn said. “Working with Mark was so eye-opening, because I was able to step outside my pre-conceived notions of business and realized a service business would give me the ability to scale and build the business faster, without the burden of expensive overhead or inventory. Working from home, while offering multiple services that I know are in demand excites me.”
Founded in 1994 by Richard Nonelle, Cincinnati-based Window Genie is a subsidiary of Dwyer Group.
Window Genie has more than 100 locations in 29 states.