Construction, Manufacturing, and Real Estate

Utility plans $20M West Michigan headquarters

March 15, 2018
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Consumers Energy West Michigan headquarters partial rendering
Consumers Energy's West Michigan headquarters will be located on the city's West Side. Courtesy Consumers

A utility company is planning to build a $20-million West Michigan headquarters in Grand Rapids.

Jackson-based Consumers Energy, which provides electricity and natural gas, said today it plans to create the six-story, 40,000-square-foot building in the Circuit West area on the West Side, at 501 Alabama St. NW.

Consumers plans to break ground later this year and finish construction in 2020.

The building will house up to 275 employees who support the design and delivery of energy service in the Grand Rapids area, the company’s largest electric service area in Michigan.

Circuit West is collaboration between Consumers and Grand Rapids-based Rockford Construction. The 13-block district is designed to be a hub for new technologies in sustainable and renewable energy, including solar panels, utility battery storage, electric vehicle charging stations and extra bandwidth for communications and internet.

Rockford will serve as construction manager for the HQ project.

“The Grand Rapids area is our largest electric service region and is seeing continued growth,” said Garrick Rochow, SVP of operations, Consumers. “This new building within Circuit West is in response to that growth and our continued commitment to our purpose of world-class performance delivering hometown service.”

The new building will be constructed to achieve a Leadership in Energy and Environmental Design, or LEED, certification by the U.S. Green Building Council.

“Our vision is to provide a safe, innovative, sustainable neighborhood on the West Side that is a magnet for people and commerce,” said Mike VanGessel, CEO, Rockford Construction.

Up to 275 employees currently based at Consumers’ West Kent Service Center in Wyoming, at 4000 Clay Ave. SW, are expected to move into the new building. Employees include members of the customer contact center, engineering, business customer care, human resources and customer experience.

While not an official regional headquarters, the West Kent Service Center is Consumers’ largest field service center in the market. About 250 workers will remain at the facility, including operating, maintenance and construction field employees, a work management center for all dispatching and scheduling activities and electric system control. 

Consumers Energy plans no changes to its East Kent Service Center in Kentwood or its North Kent facility in Sparta.

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