Food Service & Agriculture, Retail, and Technology

Grocery chain launches checkout app

December 12, 2018
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SpartanNash Check Out Now mobile app
Courtesy SpartanNash

A grocery chain is piloting a new mobile app at two West Michigan stores that allows customers to scan product barcodes as they shop to save time at checkout.

Byron Center-based SpartanNash said this week it rolled out its Check Out Now app for Apple and Android users at its Family Fare stores at 6480 28th Ave. in Hudsonville and 2275 Health Dr. in Wyoming.

SpartanNash will continue to add Check Out Now to additional stores in its retail footprint in 2019.

"Check Out Now is just another way we’re enhancing our customer experience by providing store guests with convenient, personalized solutions and the ability to shop when and how they want,” said Tom Swanson, SVP and general manager, corporate retail, SpartanNash.

How it works

Customers can download the Check Out Now app in the Apple or Android app store, then log in with their Yes loyalty account.

To use Check Out Now, customers can connect to the store’s Wi-Fi, then scan barcodes on products as they shop or visit electronic produce scales to add items — bagging items as they go. The app keeps a running total and alerts customers to digital savings along the way.

Customers can then complete their order by scanning the app at one of the store’s Check Out Now kiosks and paying by any of the usual methods.

Check Out Now integrates with Yes loyalty accounts, allowing customers to access Check Out Now-only deals throughout the store, as well as digital coupons, clubs, rewards and fuel savings at checkout.

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