Food Service & Agriculture, Retail, and Technology

Meijer rolls out checkout app to all stores

September 18, 2019
TAGS app / Meijer / mobile
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Meijer customer at Shop & Scan station in store
Courtesy Meijer

Meijer now has expedited shopping available in all of its stores.

Meijer has completed a 15-month initiative to offer its Shop & Scan technology at all its stores across the Midwest, most recently rolling out the checkout option to 44 stores throughout southeast Michigan.

Shop & Scan works through a mobile app that allows customers to scan products and bag as they go, allowing them to avoid the checkout lines. Once customers are done shopping, they scan their phones at a self-checkout lane and pay.

"As we've rolled the program out in six states, the response has been incredibly enthusiastic," said Stephanie Brackenridge, director of customer experience, Meijer. "Customers have appreciated the ability to have a choice in shopping how they want, depending on how their day is going. Many are finding the opportunity to personalize their store visit with a cell phone is a great way to save time and help avoid lines."

The Shop & Scan pilot launched last year in Grand Rapids.

The retailer also offers home delivery and a pick-up option in all 246 stores in six states.

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