As vice president of public relations, Michelle Gilbert is responsible for developing and managing all proactive and reactive external and internal communications initiatives for Comcast Cable's Heartland Region, which includes Michigan, Indiana and Kentucky. She leads a team that’s focused on humanizing the Comcast brand, reinforcing the company’s position as a technology leader and sharing its customer experience transformation through media relations, social media, other digital communications strategies and internal communications. She holds a B.A. in journalism, with an emphasis in sociology, from Michigan State University.
September 30, 2019
| By Michelle Gilbert
Robocalls are becoming more prevalent. In some cases, it’s difficult to tell if the caller is a person or a robot. Between January and June 2019, fraud calls in the Grand Rapids market have increased by 103%, according to Hiya. Read More