Items Tagged with 'customers'


What’s your ‘type’? Mine is ‘sales successful’

August 4, 2017
Everybody talks about “types” of people to figure them out. Read More

Take my advice: Be a good client or customer

May 5, 2017
I don’t know what the statistics are, but apparently, a lot of people don’t follow their doctor’s advice. Read More

Proper, precise, purposeful response shortens sales cycle

November 4, 2016
How do you respond to your customer’s words and barriers? Read More

I know you love your business, but do your customers?

March 7, 2014
What’s the “RAP” on you and your business? What do you mean you don’t know? You created it! Read More

Weigh business and reputation costs of lawsuits

November 1, 2013
“I want to sue this guy.” Read More

The biggest thing sales leaders are apt to overlook: sales!

April 12, 2013
Dear Jeffrey, I’m a big fan of your weekly column, especially the one about making sales vs. measuring sales activity. Read More